FAQ

Do you offer international shipping?

Yes to most countries for a flat rate of $80 via DHL. All custom fees will be the responsibility of the customer. Shipping time will be 7 business days.

How Long does shipping take?

Your order will arrive within 5-7 business days(this time includes processing and shipping time) from the date you placed your order for "standard shipping", orders placed after 3pm will go toward the next business day. We are not responsible for delays in shipping due to inclement weather. 

Expedited shipping is available for a limited time. Hair ships out within 24 business hours of cleared payment. Expected delivery is between 1-3 days business days. Next day delivery is available for a limited time, order must be placed before 12pm(EST)

How many bundles are needed for a full sewin ?

Recommendation: Lengths 12"-18" 2-3 bundles for a full install

                                 Lengths 18"-22" 3-4 bundles for a full install

                                 Lengths 24"-28" 4-5 bundles for a full install

                                 Lengths 30"-34" 5-7 bundles for a full install

Do you have a store/physical location?

Not at this time.

Do you offer wholesale?

Yes email thehairbin@gmail.com with the word wholesale in the subject line to have the wholesale pricing emailed to you.

Can the hair be colored/dyed ?

The hair can be colored/dyed, however we do not recommend bleach since many people are not trained on how to properly administer bleach. Bleach is not healthy for your natural hair, nor your hair extensions. Bleaching strips your hair of moisture, causing the hair to become dry and brittle. If you choose to use bleach we do not recommend lifting past #8 color to still maintain the integrity of the hair extensions. Once the hair has been colored it must be conditioned and moisturized weekly. Please seek professional assistance when using bleach, or refer to our #613 blonde extensions.

Why should I set up an account on your website?

Setting up an account will allow for faster checkout on future purchases.

Do you offer refunds?

TheHairBin is not able to offer refunds, exchanges can be made within 7 days of delivery of your products. Exchanges can only be made on unused items, items must be in original condition with tags attached, hair can not be cut, colored, brushed, or altered in any way from its original condition. Please contact us if you have any questions.

Contact us if you need additional assistance

thehairbin@gmail.com

922 HWY 81 E

#185

Mcdonough, Ga 30253

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